Description
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Ever wonder how dentistry could be more than just a business? How to knock your patients’ socks off and build a practice that's not just profitable, but also patient-centric? Get ready for an enlightening conversation with Dr. Barry Oulton, a seasoned dentist and coach, who has revolutionized his practice and patient journey over the last two decades. Barry introduces us to his unique approach, blending systematic methods and principles from the influential book "Pre-Swasion" by Robert Cialdini.
In this engaging chat, we navigate the waters of crafting a treatment plan centered around the patient’s needs, handling objections with agreement frames, and enhancing patient rapport with effective communication. Barry's knowledge on neuro-linguistic programming (NLP) and future pacing in dentistry will give you fresh insights on what patients truly desire and how to deliver just that. Moreover, he shares his tried-and-tested techniques to augment the patient experience right from the initial phone call to the follow-up care.
In essence, Barry guides us on how to build a thriving practice whilst ensuring an excellent patient experience. He shares priceless insights on the significance of building rapport with patients, employing effective language patterns, and the potency of persuasion in a dental practice. Learn how Barry has transformed dentistry into an experience rather than just a business, making patients feel valued and special. Gear up for an episode that will inspire you to reframe your perception of dentistry and patient care.
Transcription
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